Billing
Understand the trial, choose a plan and manage your subscription.
Billing belongs to the organization: one plan covers every seat in it.
Where: Billing in the sidebar of app.offgen.ai · Who: Owners and Admins can change billing
Trial
An organization you create yourself at app.offgen.ai starts with a 14-day trial. It doesn't turn into a paid plan on its own. When it ends, people in the organization see Your access has ended until an Owner or Admin chooses a plan.
Choose a plan
- Open Billing.
- Under Choose a plan, pick Core or Professional and a billing interval: Monthly or Yearly.
- Complete the checkout.
For Enterprise, select Contact us. If offgen set up your contract directly, no plan list appears; contact us to change your plan.
In the add-in, Choose a plan to continue means your organization has no active plan yet. See Troubleshooting.
Manage your subscription
On Billing, Manage subscription lets you update payment details, view invoices or cancel. Invoices lists past receipts and invoices.
When access ends
If the trial or subscription is no longer active, your workflows, templates and brand settings stay stored. Access returns as soon as billing is active again.
Related
- Users, teams and roles: who is an Owner or Admin
- FAQ: pricing questions
- Contact sales
Questions? support@offgen.ai